Ray’s full-service repair facility is staffed by experienced, full-time technicians. We utilize computerized scheduling and work order system, so no matter who answers our phone we should be able to let you know where your bike is in the que. We have thousands of replacement parts on hand, so most simple repairs, including flat tire replacement, can be done while you wait. Please keep in mind, if the costs of repairs is anticipated to be more than the bike is worth, we'll advise not to repair. But it's your call of course!
We offer free installation on any accessory you purchase from us at the same time when you purchase a new bike, including computers, racks, and lights. And all new bikes get free adjustments for one year!
For service, just bring your bike in to the repair shop, fill out a service tag, and talk to Brad, our service manager. We can also pick up and deliver bikes for a charge of $15 per trip.
Note: We make every effort to keep turnaround time to a minimum, and rush service is usually available for an additional $20 charge. If you need more information regarding turnaround times, our service manager will be happy to answer your questions. This is not a scalping fee, we have to work overtime to get more done and not push other orders out.
Ray's no longer buys take-off parts.
Labor only; parts not included.
Includes labor to replace cables and pads. Brake arm brake/lever replacement costs an additional $10. Parts not included.
Includes labor to replace cables and align derailleur hanger. Derailleur, derailleur hanger, cassette or chain rings, or shifter replacement costs an additional $10. Parts not included.
Includes labor to replace cables and align derailleur hanger. Brake arm, lever, shifter, derailleur or spoke replacement costs an additional $10. Parts not included.